Social key figures1

 

2019

2018

2017

2016

2015

 

Inside Nether­lands

Outside Nether­lands

Inside Nether­lands

Outside Nether­lands

Inside Nether­lands

Outside Nether­lands

Inside Nether­lands

Outside Nether­lands

Inside Nether­lands

Outside Nether­lands

1

The co-worker report includes everyone employed by Triodos Bank.

2

Fte stands for full-time equivalents and is the number of co-workers calculated on a full-time basis per week. (For The Netherlands this is 40 hours, Belgium 37 hours, United Kingdom 37.5 hours, Spain 37 hours, for Germany 40 hours and for France 35 hours).

Number of co-workers at year-end

791

702

737

690

700

677

631

640

547

574

Average number of ftes during the year2

677.1

668.6

649.1

647.6

593.8

604.5

523.5

566.1

456.6

517.3

Number of ftes at year-end2

703.3

667.1

658.0

659.4

618.5

630.5

560.5

594.8

482.4

538.2

 

 

 

 

 

 

 

 

 

 

 

Sickness rate

4.3%

3.8%

3.3%

2.8%

2.7%

Training expenses per co-worker

Amounts in EUR

2019

2018

2017

2016

2015

1

All references to The Netherlands in the co-workers figures include the Dutch Private Banking department.

2

The co-workers figures of Triodos Investment Management includes TIAS as of 2019, since TIAS no longer exists as a separate entity.

The Netherlands1

2,237

1,242

1,681

1,745

1,970

Belgium

1,012

1,669

1,531

1,150

1,595

United Kingdom

1,431

1,124

968

1,095

432

Spain

626

565

554

467

777

Germany

1,375

1,288

1,055

741

900

France

2,722

3,906

2,323

1,327

1,757

Head office

2,321

2,901

2,101

2,328

2,727

Triodos Investment Management2

3,715

2,173

2,298

2,261

2,924

Average

1,840

1,602

1,471

1,435

1,692

Increase

14.9%

8.9%

2.5%

–15.2%

–8.8%

Training days per co-worker

 

2019

2018

2017

2016

2015

The Netherlands

4.0

3.3

2.9

2.9

1.7

Belgium

2.2

4.0

3.5

2.7

2.3

United Kingdom

1.7

6.9

4.3

1.8

0.9

Spain

9.6

7.8

8.1

7.3

11.7

Germany

4.1

4.9

2.5

1.4

1.0

France

4.8

6.6

4.9

2.4

1.6

Head office

4.0

6.2

3.8

3.8

4.4

Triodos Investment Management

4.2

3.4

2.0

1.8

2.0

Total

4.7

5.5

4.3

3.7

4.6

Salaries

 

Ratio highest to median salary1

 

Ratio increase highest salary to increase median salary2

Country

2019

2018

2017

2016

2015

 

2019

2018

2017

20163

2015

1

Ratio of the highest-paid co-worker to the median full-time salary of all co-workers (the median is defined excluding the maximum full-time salary in line with GRI Standards).

2

Ratio of percentage increase for the highest-paid co-worker to the median percentage increase for all co-workers (the median is defined excluding the increase of the maximum full-time salary in line with GRI Standards).

3

There have been no increases to the highest salaries on January 1, 2017 compared to January 1, 2016 in each country.

4

The ratio of the increase of the highest salary to the increase in the median salary grew substantially in the UK. This is due to an increase in the salary of the Managing Director as a result of the conversion of the UK branch to a subsidiary. This change has a significant impact on the Managing Director’s responsibilities.

The Netherlands

4.6

4.8

4.7

4.7

4.7

 

0.5

0.5

0.4

0.0

0.8

Belgium

2.8

2.9

3.0

3.0

1.9

 

1.4

0.2

0.0

0.0

0.9

United Kingdom4

6.0

4.9

4.6

4.4

4.5

 

8.4

0.7

0.5

0.0

2.7

Spain

5.6

5.9

6.0

6.2

6.3

 

1.2

0.4

0.6

0.0

0.7

Germany

2.6

2.7

2.6

2.6

2.6

 

1.5

1.7

1.0

0.0

1.0

France

2.7

3.9

3.9

3.4

2.9

 

0.0

0.6

0.2

0.0

1.0

Total

5.6

5.6

5.7

5.7

5.7

 

0.9

0.6

0.4

0.0

0.8

Fixed and variable remuneration awarded to identified staff in relation to year 2019, by instrument

 

“Identified staff” in senior management functions

All other “Identified staff”

1

Severance payments include payments in case of leave, e.g. to facilitate a proper handover.

Number of co-workers

11

53

 

 

 

Remuneration (in thousands of EUR)

 

 

Total fixed remuneration

2,245

6,099

Total variable remuneration:

8

of which in cash

8

of which in shares or share-based instruments

of which in other instruments

Total amount deferred remuneration

 

 

 

Welcome payments

 

 

Number of beneficiaries

0

0

Total amount

 

 

 

Severance payments1

 

 

Number of beneficiaries

2

3

Total amount

461

282

Maximum amount per payment

263

136

Age categories of co-workers of Triodos Bank at year end

 

2019

20181

2017

2016

2015

Age

number

%

number

%

number

%

number

%

number

%

1

The figures published in the 2018 annual report have been updated because they included inactive co-workers, in error. The average years of service in 2018 have been adjusted from 6.4 to 5.0 as a result.

< 28 years

85

5.7

58

4.1

72

5.2

66

5.2

73

6.5

28–35 years

283

19.0

288

20.2

295

21.4

309

24.3

272

24.3

35–42 years

415

27.8

416

29.1

406

29.5

366

28.8

317

28.3

42–49 years

326

21.8

303

21.2

315

22.9

296

23.3

270

24.1

49–56 years

250

16.7

245

17.2

198

14.4

162

12.7

128

11.4

>= 56 years

134

9.0

117

8.2

91

6.6

72

5.7

61

5.4

Total

1,493

100.0

1,427

100.0

1,377

100.0

1,271

100.0

1,121

100.0

Average age

41.7

41.7

41.4

40.7

40.4

Years of service of co-workers of Triodos Bank at year end

 

2019

2018

2017

2016

2015

Years of service

number

%

number

%

number

%

number

%

number

%

0–1 years

209

14.0

173

12.1

212

15.4

238

18.7

226

20.2

1–3 years

323

21.6

374

26.2

401

29.1

348

27.4

292

26.0

3–5 years

328

22.0

297

20.8

241

17.5

218

17.2

195

17.4

5–10 years

375

25.1

367

25.7

339

24.6

312

24.5

284

25.3

10–15 years

179

12.0

140

9.8

118

8.6

96

7.6

75

6.7

> 15 years

79

5.3

76

5.4

66

4.8

59

4.6

49

4.4

Total

1,493

100.0

1,427

100.0

1,377

100.0

1,271

100.0

1,121

100.0

Average years of service

5.2

5.0

5.1

4.9

4.8

Sickness rate

 

2019

2018

2017

2016

2015

1

Our sickness rate were above our target, which is not to exceed 3%. One of the reasons for this is reported as an increase in work load by co-workers. Our response to this is detailed in the co-worker report and focuses on promoting well-being, working more efficiently and flexible working.

The Netherlands

5.5%

5.1%

5.9%

3.7%

4.3%

Belgium

6.1%

3.6%

3.8%

3.5%

3.4%

United Kingdom

2.4%

2.4%

2.2%

2.2%

1.2%

Spain

5.8%

5.6%

3.4%

2.7%

2.0%

Germany

3.9%

2.8%

3.3%

2.7%

2.9%

France

2.2%

0.8%

0.0%

0.0%

0.0%

Head office

3.0%

2.7%

2.5%

3.0%

3.0%

Triodos Investment Management

2.7%

2.7%

2.1%

2.1%

2.0%

Total1

4.3%

3.8%

3.3%

2.8%

2.7%

Attrition

 

2019

2018

2017

2016

2015

1

In some business entities our attrition rate exceeds our target of 10%. This is sometimes related to specific local circumstancing and changes in the organisation. As the total is still within the 10% this is not our main concern.

The Netherlands

8.8%

11.3%

9.4%

5.1%

7.1%

Belgium

13.6%

9.4%

12.1%

12.3%

11.4%

United Kingdom

13.9%

15.0%

15.4%

11.9%

32.1%

Spain

5.7%

5.9%

6.2%

4.9%

15.0%

Germany

4.7%

10.6%

3.5%

7.7%

20.8%

France

46.7%

13.3%

10.0%

0.0%

0.0%

Head Office

8.0%

6.3%

5.5%

4.7%

12.9%

Triodos Investment Management

12.9%

7.6%

9.3%

15.8%

7.8%

Total1

9.9%

8.9%

8.6%

7.9%

14.0%

Contract type1 / Total number of co-workers by contract, by gender3

 

2019

2018

2017

 

Fixed

Permanent

Fixed

Permanent

Fixed

Permanent

1

In the General Standard Disclosures of the GRI G4 Guidelines (G4-10), a new requirement was added in 2016: ‘Total number of employees by employment contract (permanent and temporary), by region’. Therefore, as of 2016, we report the number of fixed and permanent contracts at year-end.

2

The majority of the organisation's work is performed by co-workers under contract with Triodos Bank. Approximately 83% of all co-workers under contract with Triodos Bank are covered by collective bargaining agreements.

3

As of 2019 we report the total number of co-workers by employment contract, by gender, in accordance with Disclosure 102-08a from GRI 102: Standard Disclosures.

The Netherlands and Private Banking NL

55

238

46

215

44

203

Belgium

2

137

2

138

3

136

United Kingdom

18

178

21

159

8

159

Spain

15

271

13

268

10

280

Germany

68

6

58

3

63

France

10

15

2

13

Head Office

47

270

38

262

27

242

Triodos Investment Management

28

156

19

167

34

150

Total2

165

1,328

145

1,282

131

1,246

Male

91

662

78

646

 

 

Female

74

666

67

636